Cookie Policy

Effective from December 12, 2024

Cookie Management

You can allow, block or delete the cookies installed on your device by clicking on the “Configure your cookies” button that you will find below. If you do not allow the installation of certain cookies in your browser, you may not be able to access some of the services and your experience on our website may be less satisfactory. Google Privacy

1. What are cookies?

Cookies are small data files that are generated on the computer, smartphone, tablet or other user devices when accessing a web page. These files allow the page owner to store or retrieve specific information about the browsing performed from that device.

For example:

• Our cookies will remember the language and country selected so that when you access the website, the pages are displayed in that language and the departure airports belong to that country.

• If you have already started making a booking, cookies will allow you to navigate to other areas of the website and resume the booking process.

2. What cookies do we use?

During access and browsing on the website, LEVEL may store or record IP addresses, user preferences or the type of device used with the main purposes of (i) preparing statistics in relation to the number of visits or website traffic; (ii) offering a more personalized browsing experience; (iii) remembering login data, even on different devices, and (iv) displaying advertising, on this page or on others, based on browsing habits within our website.

According to the purpose for which they are used, this website may use the following types of cookies, whether our own or from authorized third parties:

• Technical cookies : these are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist on it (for example, the session, accessing restricted access areas, carrying out the purchase process of an order, managing payment, etc.) including those that allow fraud control linked to service security. These cookies are necessary to use the website, since they allow the operation and provision of the services offered and, consequently, are not subject to user consent (they are installed or activated by default). Therefore, they always appear checked in the cookie consent configurator.

• Preference cookies : they allow us to remember information so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to show when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.

• Analysis or measurement cookies : they serve to perform an analysis of the behavior of users of linked websites, including the quantification of the impacts of advertisements. The information collected through this type of cookies is used in measuring the activity of websites, applications or platforms, in order to introduce improvements based on the analysis of usage data made by users of the service.

• Advertising cookies : they allow the advertisements you see on our Website or on other web pages to be more personalized and in accordance with your tastes, based for example on your destination searches or other browsing habits. They also allow, for example, impacts on our Website to be attributed to advertisements.

If you want to know more details about the cookies used on this website, consult the complete list of cookies that LEVEL uses, in section “6. Cookies used on flylevel.com” Please note that some of these cookies are not LEVEL's own but from third parties, and may involve a transfer of information to third countries. In the list you can consult the entities whose cookies we have authorized.

Additionally, you can view all LEVEL cookies from your own browser at any time and delete them. You will find the appropriate instructions in the following section:

3. How to manage LEVEL cookies?

You can allow, block or delete the cookies installed on your device by configuring your Internet browser options, or by clicking on the “Configure your cookies” button that you will find at the beginning of this page.

If you do not allow the installation of cookies in your browser, you may not be able to access some of the services and your experience on our website may be less satisfactory.

• How do I reject or not give my consent for the use of cookies through the browser?

You can refuse to accept cookies by modifying your Internet browser settings (for example, Chrome or Firefox). Please note that if you do not allow the use of cookies in some areas of our website, the content may not be accessible or may not work properly.

In the following links you have all the information available to configure or disable your cookies in each browser:

• Chrome

• Firefox

• Safari

• Microsoft Edge

However, please note that if you delete your cookies at any time:

• We will not know if you have rejected online behavioral advertising, so banners from our external advertisers will be displayed when you visit other specific websites.

• We will not automatically recognize if you have accepted our Privacy Policy, Cookie Policy and Terms and Conditions of the website, so we will ask you to confirm it along with your language and country preferences.

• How do I reject the use of online behavioral advertising?

There are numerous sites that can help you reject the use of online behavioral advertising by external advertising agencies that use it for website advertisers.

Please note that rejecting the use of online behavioral advertising through such services:

• Does not mean that advertising of Iberia products and services on our websites will stop being personalized according to your interests.

• Will not stop the use of all online behavioral advertising, as it only applies to external advertising agencies that have registered to use such services.

• Does not mean that no more advertising will be displayed on this website or other websites you access. However, the advertising you view will be less relevant to your interests.

In addition, deleting browser cookies may remove your preferences not to receive certain services, so you may have to reconfigure your preferences.

Finally, and if you have any problem related to the use of cookies on this website, or you want to exercise your rights of access, rectification, deletion, limitation, opposition and portability, you can contact us through the following email address DPO@flylevel.com

4. To which recipients will your data be communicated?

LEVEL may communicate your data, exclusively for the purposes indicated in the section “What cookies do we use?", to other entities of the IAG Group, public administrations and other natural or legal persons who also carry out any of the aforementioned activities and with which the different entities of the IAG Group conclude collaboration agreements, all of this whether or not any operation is formalized or, where appropriate, once the existing contractual relationship has been terminated and without the need for each first communication made to said recipients to be communicated to you.

With those entities you have used to obtain information about our flights or service offers (example: flight, travel and offer metasearch engines), for the sole purpose of managing the relationships between LEVEL and said entities (e.g.: accrual of purchase conversion commissions).

Within the framework of the communications indicated in the previous paragraph, international data transfers may be made to third countries or international organizations, regarding which there may or may not be an adequacy decision by the European Commission. International transfers to countries that cannot guarantee an adequate level of protection will be exceptional and will always be carried out when they are essential for the proper development of the contractual relationship.

5. Cookie Policy Updates

LEVEL may modify this Cookie Policy based on regulatory or legislative requirements or in order to adapt this policy to the instructions issued by the Spanish Data Protection Agency. In the event that significant changes occur in this Cookie Policy, users will be duly informed. By browsing and continuing on our website, you are indicating that you consent to the use of the cookies stated above, and under the conditions contained in this Cookie Policy

6. Cookies used on flylevel.com

The following table indicates the cookies used on flylevel.com and explains their use: